Effective Date: 15-03-2025
Back To Mind Pain LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including data collected through our SMS communications.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, phone number, email address
Appointment Details: Service requests, booking information
Communication Data: Messages sent or received via SMS or forms
Technical Data: IP address, browser type, and website usage data
2. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Respond to service inquiries
Send important service-related updates
Deliver SMS communications based on your consent preferences
Send promotional offers only if you have explicitly opted in
Improve our website and services
3. SMS Communication & Consent
By providing your phone number and opting in via our website:
https://promo.backtomind.com/
You agree to receive SMS messages from Back To Mind Pain LLC.
These messages may include:
Appointment reminders and confirmations
Responses to inquiries
Service-related updates
Promotional messages (only if separate consent is provided)
Consent is collected through two separate, non-pre-selected checkboxes, allowing you to choose between transactional and marketing messages independently.
Message frequency: Typically 3–5 messages per month
Opt-out: Reply STOP at any time
Help: Reply HELP for assistance
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only in the following cases:
With service providers who help operate our business (e.g., SMS platforms, scheduling tools)
When required by law or legal process
To protect our rights, safety, or property
All third-party partners are required to maintain the confidentiality and security of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
7. Your Rights & Choices
You have the right to:
Opt out of SMS communications at any time by replying STOP
Request access to your personal information
Request correction or deletion of your data (where applicable)
To make a request, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted at:
Continued use of our services indicates acceptance of any updates.
10. “No Sharing” Clause
Add this under your “Sharing of Information” section:
Required Clause:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers, is permitted solely for the purpose of operating our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. Cookie & Tracking Section
Add this as a new section in your Privacy Policy:
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small data files stored on your device that help us:
Understand how users interact with our website
Improve website performance and functionality
Customize user experience
We may also use third-party tools (such as analytics or tracking software) to collect non-personal information, including:
Browser type
Device information
Pages visited
Time spent on the site
You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.
12. Contact Us
If you have any questions about this Privacy Policy or your data:
Back To Mind Pain LLC
3990 Sheridan St #201, Hollywood, FL 33021
Email: [email protected]
Phone: 754-266-3997
Compliance Disclosure
Reply STOP to unsubscribe. Reply HELP for help. Message frequency may vary. Message and data rates may apply.